Organizations have legal and moral responsibilities to support diversity in their workplaces and to ensure compliance with all equal employment opportunity rules and regulations.  Unfortunately, workplaces have not always been welcoming to women and minorities, and many people have faced prejudicial behavior when seeking employment or while on the job.

While laws like the Civil Rights Act of 1964 have improved the working lives of many, there are still serious issues that require attention and action.  Human Resource professionals are especially important for creating hospitable and inclusive work environments. 

Policies that discriminate against protected classes of individuals, either explicitly or accidentally, are illegal.  Thus, even unintentionally discriminatory practices that disparately impact those that are vulnerable to prejudicial treatment must be prevented.

Investigating an employee’s claim of discrimination or harassment requires immediate action on the part of employers to satisfy the recommendations of the Equal Employment Opportunity Commission (EEOC).  The EEOC strongly recommends that employers swiftly investigate and resolve employees’ complaints of workplace harassment and discrimination.  If an employee lodges a complaint against a colleague or the employer itself, an investigation is a required step since courts have ruled that failure to investigate on the part of an employer is akin to discrimination.

 

Responsiveness to a complaint and an investigation will not only yield the best information and evidence, but it will also enhance both the investigator’s and employer’s credibility.  Investigations can help the organization identify and resolve internal problems before they become widespread.  Given that every complaint has the potential to become a lawsuit, employers should investigate every case in a manner in which it can be presented to a court of law, if necessary.  As potentially disruptive as investigations can be, they must be prompt, thorough and effective to ensure all parties’ protection.   

 

Specific Topics to be Discussed:

                     Functions of the EEOC

                     Federal legislation requiring equal treatment of employees

                     Title VII of the Civil Rights Act of 1964:  Original protected classes and currently acknowledged protected classes; Amendments to Title VII in 1991 and 2020

                     Disparate treatment v. disparate impact

                     Various forms of harassment & applicable court cases

                     How is sexual harassment defined?

                     What harassment is NOT

                     Quid-Pro-Quo harassment and Hostile Work Environments

                     Best Practices for avoiding claims of sexual harassment

                     Determining is the harassment is severe or pervasive

                     Sexual harassment red flags

                     Process of filing a charge with the EEOC

                     Common reasons employees state for not filing a claim

                     Charges of retaliation and discrimination

                     Formal complaints and the investigative process

                     Process for employees to follow when filing a charge of discrimination with the EEOC and State/Local Agencies

                     What employers can expect once a charge is filed

                     Conciliation process

                     New legislation regarding forced arbitration:  Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021

                     Mediation process

                     EEOC determinations

                     Front Pay in lieu of job reinstatement

                     EEOC penalties levied against employers

                     Tips when dealing with the EEOC

                     Affirmative Action programs

                     The cost of non-compliance

 

Who will benefit:

                     Senior Leadership

                     Managers & Supervisors

                     Project Team Leaders

                     Human Resources Professionals

                     Operations Professionals

                     Recruiting Professionals

                     Employees

Instructor

Instructor

Diane Dee

SPHR, SHRM-SCP

Diane L. Dee, Founder of Advantage HR Consulting, LLC is a senior Human Resources professional with over 30 years of experience in the HR arena. Diane’s background includes extensive experience in HR consulting, training and administration in corporate, government, consulting and pro bono environments. Diane founded Advantage HR Consulting in early 2016. Under Diane’s leadership, Advantage HR Consulting provides comprehensive, cost-effective Human Resources solutions for small to mid-sized public and private firms across the country. Diane also develops and conducts webinars on a wide variety of HR compliance and administrative topics for various training firms across the country. Additionally, Diane is the author of multiple white papers and e-books addressing various HR compliance topics. Diane holds a Master Certificate in Human Resources from Cornell University’s School of Industrial and Labor Relations and has attained SPHR, SHRM-SCP, CPC, and SDEI certification. Diane is a member of the National Association of Women Business Owners and the Society for Human Resource Management. Additionally, Diane performs pro bono work through the Taproot Foundation assisting non-profit clients by integrating their Human Resources goals with their corporate strategies.

Credits

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Opty learn is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

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2025 EEOC & Employers: Investigating Claims of Harassment & Discrimination

icon Course Type HR & Payroll
icon Date & Time Jul 24th 2025 01:00 PM ET
icon Duration 90 Minutes
icon Instructior Diane Dee

Purchase Options

  • Recorded
    $ 165
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    $ 165
  • Recorded + E-transcript
    $ 175
  • Recorded with Copyright
    $ 195
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